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What should you do if your Little Rock home alarm system goes off?

July 03, 2023
Home security alarm notification on smartphone.

Your home security system safeguards your residence – and your loved ones – against the multitude of risks you might experience, like theft, fire, and carbon monoxide leaks. Despite the fact that your home might be ready, that doesn’t automatically mean you are. Do you have a good idea of what to do if your Little Rock home alarm system goes off? The sound of an alarm is likely to be startling, bewildering, and could provoke panic. Your best option is to stay composed and adhere to these easy guidelines.

Steps to Take Whenever Your Home Alarm System In Little Rock Sounds

Nobody wants to be in this situation, but it’s also the reason why you installed a home alarm system in the first place. You’re woken up in the wee hours of the morning with the unmistakable blaring of an alarm after a home security component has been tripped. What is your next move?

  1. Try not to panic. This is easy to say but harder to do when your home security alarm is blaring, and your heart is pounding. But keeping yourself calm is the best way to assess what is happening. Avoid the impulse of trying to manage the emergency on your own but instead allow your monitoring staff and first responders to do their job.
  2. Take care of your family members. Your primary concern should be your family members and getting them out of danger. If you are dealing with a intrusion, this might involve going to an appointed secure area as far away from points of entry as possible. The trespasser was in all likelihood already frightened away by the alarm, but it’s always wise to be extra careful. If there’s smoke or a fire, you ought to leave your home right away.
  3. Grab your cell phone. Most homeowners keep their phones with them constantly these days, but you could forget to grab it during a crisis. Try to remember it. You’ll have the chance to stay connected with your monitoring experts and receive alerts through your home security app.

Work With Your Round-the-clock Monitoring Specialists

Any time your home alarm system in Little Rock goes off, your 24-hour monitoring professionals will spring to action. The first move is to validate your alarm, and that includes getting in contact with you. The protocol they follow is dependent on the sort of emergency. To illustrate, if the emergency is of a medical nature, one effort will be made to contact you before help is deployed. If you have a break-in - the most frequent kind of alarm - a monitoring agent will abide by these steps to get in touch with you:

  • An effort will be made to communicate with you using the command hub. You will generally be requested to provide a passcode.
  • If that doesn’t get a reply, a call is attempted to your primary contact number.
  • A second number or first emergency contact is attempted next.
  • If there still isn’t an answer, local police officers are deployed.
  • Your monitoring professionals will try to reach you again once emergency personnel are contacted.

If you're not in a situation where you can interact with monitoring staff, don’t fret. Support will still be deployed even if you're unable to confirm the emergency.

Get protection for any situation with a Vivint home alarm system in Little Rock

Stay ready for any crisis with a state-of-the-art home alarm system in Little Rock from Vivint. Contact (501) 510-8749 to start designing your home’s security today.