Work With Your Round-the-clock Monitoring Specialists
Any time your home alarm system in Little Rock goes off, your 24-hour monitoring professionals will spring to action. The first move is to validate your alarm, and that includes getting in contact with you. The protocol they follow is dependent on the sort of emergency. To illustrate, if the emergency is of a medical nature, one effort will be made to contact you before help is deployed. If you have a break-in - the most frequent kind of alarm - a monitoring agent will abide by these steps to get in touch with you:
- An effort will be made to communicate with you using the command hub. You will generally be requested to provide a passcode.
- If that doesn’t get a reply, a call is attempted to your primary contact number.
- A second number or first emergency contact is attempted next.
- If there still isn’t an answer, local police officers are deployed.
- Your monitoring professionals will try to reach you again once emergency personnel are contacted.
If you're not in a situation where you can interact with monitoring staff, don’t fret. Support will still be deployed even if you're unable to confirm the emergency.
Get protection for any situation with a Vivint home alarm system in Little Rock
Stay ready for any crisis with a state-of-the-art home alarm system in Little Rock from Vivint. Contact (501) 510-8749 to start designing your home’s security today.